Choose AI workers for the work your business actually needs.
WARDALE currently provides 245 ready-to-configure worker templates across 35 industries. Start with the job to be done, then ORDO helps narrow the pack to the workers your organisation actually needs.
What you are choosing
Each worker starts from a useful responsibility such as operations, customer service, finance, compliance, sales or procurement.
Workers are connected only to the applications and information required for their job.
Your organisation decides what can happen automatically, what has limits and what requires human approval.
Important work can leave a checkable record of the decision, approval and outcome.
245 specialised workers across 35 industries
Each industry pack starts with seven specialised roles. The pack is a starting point, not a requirement to deploy all seven workers.
7 specialised worker options
- Payment Operations Controlleroperations
- Customer Disputes & Service Specialistcustomer service
- Merchant & Partner Growth Workersales
- Vendor & Spend Control Workerprocurement
- Financial Crime & Compliance Workerrisk and compliance
- Treasury & Reconciliation Workerfinance and administration
- Payments Intelligence Workeranalysis and reporting
Common systems: core banking · payment gateways · CRM · fraud/AML systems
Plan this industry workforce7 specialised worker options
- Policy Operations Coordinatoroperations
- Claims Service Workercustomer service
- Broker & Distribution Workersales
- Provider Procurement Workerprocurement
- Underwriting Compliance Workerrisk and compliance
- Premium & Finance Administration Workerfinance and administration
- Claims & Risk Intelligence Workeranalysis and reporting
Common systems: policy administration · claims platform · CRM · document management
Plan this industry workforce7 specialised worker options
- Advice Operations Coordinatoroperations
- Client Service & Review Workercustomer service
- Referral & Growth Workersales
- Platform & Supplier Workerprocurement
- Suitability & Compliance Workerrisk and compliance
- Fee & Administration Workerfinance and administration
- Portfolio Intelligence Workeranalysis and reporting
Common systems: CRM · portfolio platform · advice software · document management
Plan this industry workforce7 specialised worker options
- Practice Workflow Coordinatoroperations
- Client Records Service Workercustomer service
- Advisory Opportunity Workersales
- Software & Supplier Workerprocurement
- Tax & Quality Assurance Workerrisk and compliance
- Reconciliation & Billing Workerfinance and administration
- Practice Intelligence Workeranalysis and reporting
Common systems: Xero · MYOB · practice management · document storage
Plan this industry workforce7 specialised worker options
- Matter Operations Coordinatoroperations
- Client Intake & Service Workercustomer service
- Referral & Relationship Workersales
- Counsel & Supplier Coordination Workerprocurement
- Conflict, Privacy & Compliance Workerrisk and compliance
- Trust/Billing Administration Workerfinance and administration
- Matter Intelligence Workeranalysis and reporting
Common systems: practice management · document management · email · e-signature
Plan this industry workforce7 specialised worker options
- Care Pathway Coordinatoroperations
- Patient Access & Service Workercustomer service
- Referral & Partnership Workersales
- Clinical Supplier Workerprocurement
- Clinical Governance & Compliance Workerrisk and compliance
- Billing & Administration Workerfinance and administration
- Quality & Outcomes Intelligence Workeranalysis and reporting
Common systems: EHR/EMR · practice management · booking · billing
Plan this industry workforce7 specialised worker options
- Resident Care Operations Coordinatoroperations
- Resident & Family Service Workercustomer service
- Admissions & Referral Workersales
- Care Supplier Workerprocurement
- Aged-Care Quality & Compliance Workerrisk and compliance
- Funding & Administration Workerfinance and administration
- Care Quality Intelligence Workeranalysis and reporting
Common systems: care management · rostering · incident management · billing
Plan this industry workforce7 specialised worker options
- Participant Service Coordinatoroperations
- Participant & Nominee Service Workercustomer service
- Referral & Intake Workersales
- Support Provider Coordination Workerprocurement
- Safeguards & Compliance Workerrisk and compliance
- Plan Billing & Administration Workerfinance and administration
- Participant Outcomes Intelligence Workeranalysis and reporting
Common systems: participant management · rostering · case management · billing
Plan this industry workforce7 specialised worker options
- Public Service Operations Coordinatoroperations
- Citizen Service Workercustomer service
- Programme Engagement Workersales
- Public Procurement Workerprocurement
- Policy, Privacy & Assurance Workerrisk and compliance
- Grants & Administration Workerfinance and administration
- Public-Sector Intelligence Workeranalysis and reporting
Common systems: case management · records management · procurement · identity services
Plan this industry workforce7 specialised worker options
- Learning Operations Coordinatoroperations
- Student Service Workercustomer service
- Admissions & Partnerships Workersales
- Education Supplier Workerprocurement
- Academic Quality & Safeguarding Workerrisk and compliance
- Fees & Administration Workerfinance and administration
- Learning Analytics Workeranalysis and reporting
Common systems: LMS · student information system · CRM · assessment platform
Plan this industry workforce7 specialised worker options
- Security Operations Coordinatoroperations
- Security Client Service Workercustomer service
- Security Solutions & Growth Workersales
- Security Vendor Workerprocurement
- GRC & Assurance Workerrisk and compliance
- Security Billing & Administration Workerfinance and administration
- Threat & Control Intelligence Workeranalysis and reporting
Common systems: SIEM · EDR · ticketing · GRC platform
Plan this industry workforce7 specialised worker options
- Managed Service Operations Coordinatoroperations
- Service Desk Workercustomer service
- Account Growth & Solutions Workersales
- Licensing & Vendor Workerprocurement
- Service Assurance & Compliance Workerrisk and compliance
- Contract & Billing Workerfinance and administration
- Fleet & Service Intelligence Workeranalysis and reporting
Common systems: RMM · PSA · ticketing · identity platform
Plan this industry workforce7 specialised worker options
- Product Operations Coordinatoroperations
- Customer Success Workercustomer service
- SaaS Growth Workersales
- Cloud & Vendor Workerprocurement
- Product Risk & Trust Workerrisk and compliance
- Revenue Operations Workerfinance and administration
- Product Intelligence Workeranalysis and reporting
Common systems: GitHub · issue tracker · CRM · cloud platform
Plan this industry workforce7 specialised worker options
- Service Activation Coordinatoroperations
- Subscriber Service Workercustomer service
- Channel & Account Growth Workersales
- Network Supplier Workerprocurement
- Telecom Assurance Workerrisk and compliance
- Billing Operations Workerfinance and administration
- Network & Customer Intelligence Workeranalysis and reporting
Common systems: OSS/BSS · ticketing · CRM · network monitoring
Plan this industry workforce7 specialised worker options
- Store Operations Coordinatoroperations
- Customer & Loyalty Workercustomer service
- Merchandising & Sales Workersales
- Supplier & Replenishment Workerprocurement
- Loss, Safety & Compliance Workerrisk and compliance
- Retail Finance Workerfinance and administration
- Demand & Margin Intelligence Workeranalysis and reporting
Common systems: POS · inventory · CRM/loyalty · ERP
Plan this industry workforce7 specialised worker options
- Order Operations Coordinatoroperations
- Digital Customer Service Workercustomer service
- Marketplace Growth Workersales
- Fulfilment & Supplier Workerprocurement
- Fraud & Commerce Assurance Workerrisk and compliance
- Payments & Reconciliation Workerfinance and administration
- Conversion Intelligence Workeranalysis and reporting
Common systems: commerce platform · marketplaces · payments · fulfilment
Plan this industry workforce7 specialised worker options
- Workshop Operations Controlleroperations
- Vehicle & Customer Service Advisorcustomer service
- Fleet & Business Development Workersales
- Parts & Supplier Workerprocurement
- Inspection, Safety & Compliance Workerrisk and compliance
- Job Costing & Administration Workerfinance and administration
- Vehicle & Workshop Intelligence Workeranalysis and reporting
Common systems: DMS/workshop system · parts catalogue · CRM · inspection platform
Plan this industry workforce7 specialised worker options
- Dispatch & Load Coordinatoroperations
- Shipment Service Workercustomer service
- Freight Account Growth Workersales
- Carrier & Supplier Workerprocurement
- Fleet Safety & Compliance Workerrisk and compliance
- Freight Billing Workerfinance and administration
- Route & Capacity Intelligence Workeranalysis and reporting
Common systems: TMS · fleet telematics · warehouse system · CRM
Plan this industry workforce7 specialised worker options
- Flight & Ground Operations Coordinatoroperations
- Passenger Service Workercustomer service
- Charter & Commercial Workersales
- Aviation Supplier Workerprocurement
- Safety & Regulatory Assurance Workerrisk and compliance
- Revenue & Administration Workerfinance and administration
- Operational Reliability Intelligence Workeranalysis and reporting
Common systems: flight operations · MRO · crew/rostering · safety management
Plan this industry workforce7 specialised worker options
- Production Flow Coordinatoroperations
- Order & Customer Service Workercustomer service
- Industrial Sales Workersales
- Materials & Supplier Workerprocurement
- Quality & Safety Assurance Workerrisk and compliance
- Costing & Administration Workerfinance and administration
- Production Intelligence Workeranalysis and reporting
Common systems: ERP · MES · quality system · warehouse management
Plan this industry workforce7 specialised worker options
- Project Delivery Coordinatoroperations
- Client & Site Communication Workercustomer service
- Estimating & Tender Workersales
- Subcontractor & Procurement Workerprocurement
- Site Safety & Compliance Workerrisk and compliance
- Progress Claim & Cost Workerfinance and administration
- Project Controls Intelligence Workeranalysis and reporting
Common systems: project management · estimating · document control · accounting
Plan this industry workforce7 specialised worker options
- Property Operations Coordinatoroperations
- Tenant & Owner Service Workercustomer service
- Leasing & Sales Workersales
- Maintenance & Supplier Workerprocurement
- Property Compliance Workerrisk and compliance
- Trust & Administration Workerfinance and administration
- Portfolio Intelligence Workeranalysis and reporting
Common systems: property management · CRM · listing portals · accounting
Plan this industry workforce7 specialised worker options
- Facilities Operations Controlleroperations
- Occupant Service Workercustomer service
- Contract & Service Growth Workersales
- Contractor & Supplier Workerprocurement
- Asset Safety & Compliance Workerrisk and compliance
- Facilities Cost Administration Workerfinance and administration
- Asset Performance Intelligence Workeranalysis and reporting
Common systems: CMMS · BMS · ticketing · procurement
Plan this industry workforce7 specialised worker options
- Utility Operations Coordinatoroperations
- Customer Energy Service Workercustomer service
- Commercial Energy Workersales
- Field Supplier Workerprocurement
- Safety & Regulatory Assurance Workerrisk and compliance
- Billing & Settlement Workerfinance and administration
- Demand & Network Intelligence Workeranalysis and reporting
Common systems: SCADA/operations · CRM · field service · billing
Plan this industry workforce7 specialised worker options
- Mine Operations Coordinatoroperations
- Site Services Workercustomer service
- Commercial & Offtake Workersales
- Equipment & Contractor Procurement Workerprocurement
- HSE & Regulatory Workerrisk and compliance
- Production Cost Administration Workerfinance and administration
- Resource Operations Intelligence Workeranalysis and reporting
Common systems: fleet management · ERP · safety system · maintenance system
Plan this industry workforce7 specialised worker options
- Farm Operations Coordinatoroperations
- Grower & Customer Service Workercustomer service
- Market & Sales Workersales
- Input & Supplier Workerprocurement
- Biosecurity & Quality Workerrisk and compliance
- Farm Finance Administration Workerfinance and administration
- Yield & Market Intelligence Workeranalysis and reporting
Common systems: farm management · weather/IoT · inventory · accounting
Plan this industry workforce7 specialised worker options
- Production & Batch Coordinatoroperations
- Wholesale & Customer Service Workercustomer service
- Channel & Account Sales Workersales
- Ingredient & Supplier Workerprocurement
- Food Safety & HACCP Workerrisk and compliance
- Costing & Administration Workerfinance and administration
- Demand & Quality Intelligence Workeranalysis and reporting
Common systems: ERP · inventory · quality/HACCP · POS/commerce
Plan this industry workforce7 specialised worker options
- Front Office & Service Operations Workeroperations
- Guest Experience Workercustomer service
- Revenue & Events Sales Workersales
- Housekeeping & Supplier Workerprocurement
- Hospitality Safety & Compliance Workerrisk and compliance
- Accounts & Back-Office Workerfinance and administration
- Revenue & Occupancy Intelligence Workeranalysis and reporting
Common systems: PMS · booking engine · POS · rostering
Plan this industry workforce7 specialised worker options
- Booking Operations Coordinatoroperations
- Traveller Service Workercustomer service
- Travel Product & Sales Workersales
- Tour & Supplier Workerprocurement
- Duty-of-Care & Compliance Workerrisk and compliance
- Travel Finance Workerfinance and administration
- Demand & Itinerary Intelligence Workeranalysis and reporting
Common systems: booking/GDS · CRM · payments · supplier portals
Plan this industry workforce7 specialised worker options
- Campaign Operations Coordinatoroperations
- Client Service Workercustomer service
- Growth & New-Business Workersales
- Media & Creator Procurement Workerprocurement
- Brand, Privacy & Compliance Workerrisk and compliance
- Campaign Billing Workerfinance and administration
- Audience & Performance Intelligence Workeranalysis and reporting
Common systems: ad platforms · CRM · content management · analytics
Plan this industry workforce7 specialised worker options
- Engagement Operations Coordinatoroperations
- Client Service Workercustomer service
- Pipeline & Proposal Workersales
- Subcontractor & Supplier Workerprocurement
- Quality & Engagement Assurance Workerrisk and compliance
- Time, Billing & Administration Workerfinance and administration
- Utilisation & Client Intelligence Workeranalysis and reporting
Common systems: CRM · project management · document management · time/billing
Plan this industry workforce7 specialised worker options
- Talent Operations Coordinatoroperations
- Candidate & Employee Service Workercustomer service
- Client & Vacancy Growth Workersales
- Recruitment Vendor Workerprocurement
- Employment Compliance Workerrisk and compliance
- Payroll & Administration Workerfinance and administration
- Talent Market Intelligence Workeranalysis and reporting
Common systems: ATS · HRIS · CRM · background checks
Plan this industry workforce7 specialised worker options
- Supply Operations Coordinatoroperations
- Supplier Service Workercustomer service
- Category & Value Workersales
- Strategic Sourcing Workerprocurement
- Supply Risk & Compliance Workerrisk and compliance
- Invoice & Procurement Administration Workerfinance and administration
- Spend & Supply Intelligence Workeranalysis and reporting
Common systems: ERP · procurement suite · supplier portal · warehouse/TMS
Plan this industry workforce7 specialised worker options
- Life-Sciences Operations Coordinatoroperations
- Medical & Customer Service Workercustomer service
- Market Access & Commercial Workersales
- Clinical & Manufacturing Supplier Workerprocurement
- GxP Quality & Compliance Workerrisk and compliance
- Finance & Study Administration Workerfinance and administration
- Safety & Evidence Intelligence Workeranalysis and reporting
Common systems: QMS · ERP · clinical/safety systems · CRM
Plan this industry workforce7 specialised worker options
- Programme & Membership Coordinatoroperations
- Member & Community Service Workercustomer service
- Sponsorship & Development Workersales
- Event & Supplier Workerprocurement
- Governance & Compliance Workerrisk and compliance
- Grants & Administration Workerfinance and administration
- Impact & Membership Intelligence Workeranalysis and reporting
Common systems: membership CRM · event platform · accounting · email/communications
Plan this industry workforceWhat happens after you choose a worker pack?
ORDO identifies which workers are actually useful for the outcome instead of deploying a full pack by default.
Agree the duty, expected result, information required and the systems involved.
Decide what each worker may do alone, where limits apply and when a person must approve.
Agree what records are required after important actions and decisions.
This planning stage is separate from production implementation and onboarding.
Commercial use
Browsing the catalogue and understanding the workforce model can happen before a commercial commitment. Production workers, live integrations, continuous monitoring, governed execution and enterprise service commitments are commercial WARDALE services.